1. Introduction

This legal notice and privacy policy establishes the conditions of use of the Web site: «www.mundiplus.com» (hereinafter «Web»), that VIAJES MUNDIPLUS, SL with registered office at Calle Juan Duque 42, 3ºB Esc Drcha ( Madrid) and CIF: B-86520665, Company registered in the Mercantile Registry of MADRID, Volume: 30242, Folio: 29, Section: 8 and Sheet: M-544327, makes available to users. Online travel agency (Telephone or e-mail). Email address: www.mundiplus.com.

The hiring of Travel will be governed by what is established in the Booking Policy of VIAJES MUNDIPLUS SL.

2. Purpose and Conditions of Use

VIAJES MUNDIPLUS SL, responsible for the website, makes available to users this document with which it intends to comply with the obligations set forth in Law 34/2002, on Services of the Information Society and Electronic Commerce (LSSI- CE), as well as informing all users of the website about what the conditions of use of the website are.

Any person accessing this website assumes the role of user, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provision that may be applicable.

VIAJES MUNDIPLUS SL reserves the right to modify any type of information that may appear on the website, without there being any obligation to pre-advise or inform the users of said obligations, being understood as sufficient with the publication on the website of the provider.

3. Responsibility

VIAJES MUNDIPLUS SL is exempt from any type of liability derived from the information published on its website, provided that this information has been manipulated or introduced by a third party.

The provider's website may use cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the proper functioning and visualization of the site. The cookies used on the website are, in any case, temporary in nature with the sole purpose of making their subsequent transmission more efficient and disappear when the user's session ends. Under no circumstances will cookies be used to collect personal information.

From the client's website, it is possible to redirect to third-party websites. Given that VIAJES MUNDIPLUS SL can not always control the contents introduced by third parties on its websites, it does not assume any responsibility with respect to said contents. In any case, the provider states that it will proceed to the immediate withdrawal of any content that may contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the competent authorities the content in question.

VIAJES MUNDIPLUS SL is not responsible for the information and stored content, by way of example but not limited to forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the page provider's website. However, and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, the provider is made available to all users, authorities and security forces, and actively collaborating in the withdrawal or blocking of any content that could affect or contravene the legislation national, or international, rights of third parties or morality and public order. In the event that the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.

This website has been reviewed and tested to work properly. In principle, the correct operation can be guaranteed 365 days a year, 24 hours a day. However, the provider does not rule out the possibility of certain programming errors, or that occur causes of force majeure, natural disasters, strikes, or similar circumstances that make it impossible to access the website.

4. Protection and use of personal data

VIAJES MUNDIPLUS SL is deeply committed to complying with the Spanish regulations for the protection of personal data, and guarantees full compliance with the obligations laid down, as well as the implementation of the security measures provided for in art. 9 of the Law 15/1999, of Protection of Data of Personal Character (LOPD) and in the Regulation of Development of the LOPD. The personal data file is duly registered with the General Registry of Data Protection with registration code 2122620293.

VIAJES MUNDIPLUS SL makes available to users the Privacy Policy of the entity informing users about the following aspects:

  • Data of the person in charge of the treatment.
  • Data treated.
  • File in which are stored.
  • Purpose of the treatment
  • Obligatory or not to provide them, as well as the consequences in case of not providing them.
  • On the rights that attend every user and the procedure to exercise them.
  • Intellectual and industrial property.

4.1.- Responsible for the treatment

VIAJES MUNDIPLUS, SL with registered office at Calle Juan Duque 42, 3ºB Esc Drcha (Madrid) and CIF: B-86520665 is responsible for the processing of personal information that is carried out by its customers. The contact e-mail of the Data Protection Delegate is info@mundiplus.com

4.2- Origin of personal data

The personal data processed by VIAJES MUNDIPLUS SL are provided by the interested party and / or a third party member of the group, who makes the reservation by filling in any of our reservation forms.

The obligatory data requested in our booking form to be able to manage your Trip are:

- Identification data / Contact telephone number / Postal address and e-mail.

On the other hand through the Contact Form or of the email addresses enabled by VIAJES MUNDIPLUS SL, only the name of the interested party and his e-mail address will be compulsorily collected.

The supply of any personal data through the different forms and email addresses of this website implies accepting and consenting to the treatment of same in the terms indicated in this privacy policy. In our contact forms and / or reservations YOU WILL BE REQUESTED EXPRESS, FREE, INFORMED AND UNEQUIVAL CONSENT FOR THE USE OF YOUR PERSONAL DATA ARE TREATED BY TRAVEL MUNDIPLUS SL in accordance with the European Regulation RGPD of Data Protection 2016/679.

4.3.- Purposes of the processing of personal data

The main reason why we collect your personal information is because it is necessary to manage your travel request and, once your request is confirmed, maintain the contractual relationship and the post-sale communication that is deemed necessary.

In this sense, for the management of the purposes inherent to the development and fulfillment of the object of the contract, it may be necessary and mandatory for the provision of the service, that your data have to be communicated to the different providers, such as accommodations, insurers and others. service providers, who will be obliged to use the data, solely and exclusively, to fulfill the purpose of the contract.

4.4.- Recipients of personal data.

VIAJES MUNDIPLUS SL assumes responsibility for the personal information you provide us, and we ask those collaborating suppliers with whom we share your personal information to apply the same degree of information protection as we do.

Likewise, your personal information will be available to public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the treatment.

4.5.- Period of conservation of your personal data

The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with the legal obligations.

4.6.- Rights on your personal data

You have the right to obtain access to your personal information, limitation of treatment, as well as to request the rectification of inaccurate data or, where appropriate, request deletion by sending e-mail to info@mundiplus.com

You will also have the right to withdraw the consent given at any time. Withdrawal of consent shall not affect the lawfulness of the processing carried out prior to the withdrawal of said consent.

You can file a claim with the Spanish Data Protection Agency, especially when you are not satisfied with the response to the exercise of your rights, for more details you can consult the web www.agpd.es.

4.7.- Minors.

Children under 18 should not send any personal information without the consent of their parent or guardian. VIAJES MUNDIPLUS SL. is not responsible for any personal information sent by those under 18 without proper authorization.

5. Security in transactions and security measures

In accordance with our guarantee of security and confidentiality, we are especially interested in offering you the highest level of security and protecting the confidentiality of the personal information you provide us. Therefore, commercial transactions are performed in a secure server environment under SSL protocol (Secure Socket Layer) that guarantees the secrecy in the communication through a dialogue with encryption keys.

The server where the website www.mundiplus.com is hosted is certified, so that your browser can confirm the identity of TRAVEL MUNDIPLUS before any transmission is sent. This certificate guarantees the identity of the destination computer to which your data is being sent. You can recognize that SSL security is operational by appearing a lock icon on the lower edge of most browsers. If you click on this icon, the certificate associated with the security connection will appear. Notwithstanding the foregoing, the user must be aware that security measures on the Internet are not impregnable.

6. Intellectual and industrial property rights

The website www.mundiplus.com, including but not limited to its programming, editing, compilation and other elements necessary for its operation, designs, logos, text and / or graphics are the property of the provider or where appropriate license or express authorization by the authors. All the contents of the website are duly protected by the rules of intellectual and industrial property, as well as registered in the corresponding public registers.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and marketing, requires in all cases prior written authorization by the provider. Any use not previously authorized by VIAJES MUNDIPLUS SL will be considered a serious breach of the intellectual or industrial property rights of the author.

The designs, logos, text and / or graphics outside of VIAJES MUNDIPLUS SL and that may appear on the website, belong to their respective owners, who are themselves responsible for any possible controversy that may arise with respect to them. In any case, VIAJES MUNDIPLUS SL has the express and prior authorization by them.

VIAJES MUNDIPLUS SL expressly authorizes third parties to redirect directly to the specific contents of the website, in any case redirecting to the main website of the provider.

VIAJES MUNDIPLUS SL recognizes the rights of industrial and intellectual property in favor of its owners, not implying its mere mention or appearance on the website the existence of rights or any responsibility of the provider over them, as well as endorsement, sponsorship or recommendation by part of it.

To make any kind of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through the following email: info@mundiplus.com.

7. Applicable law and jurisdiction

For the resolution of all disputes or issues related to this website or the activities developed therein, Spanish legislation will be applicable, to which the parties expressly submit, being competent to resolve all disputes arising or related to their use the Courts and Tribunals of Madrid.

Last update:
September 19, 2019