1. Introduction

This legal notice and privacy policy establishes the conditions of use of the website: “www.mundiplus.com” (hereinafter “Web”), that VIAJES MUNDIPLUS, SL with registered office at Calle Juan Duque 42, 3ºB Esc Drcha ( Madrid) and CIF: B-86520665, Company registered in the Commercial Registry of MADRID, Volume: 30242, Folio: 29, Section: 8 and Sheet: M-544327, makes it available to users. Online travel agency (Telephone or e-mail service). Email address: www.mundiplus.com.

Travel contracting will be governed by the provisions of the Reservation Policy of VIAJES MUNDIPLUS SL.

2. Purpose and Conditions of Use

VIAJES MUNDIPLUS SL, responsible for the website, makes this document available to users with which it intends to comply with the obligations set forth in Law 34/2002, on Services of the Information Society and Electronic Commerce (LSSI- CE), as well as informing all users of the website regarding the conditions of use of the website.

Any person accessing this site assumes the role of user commitment to the observance and enforcement of the provisions herein, as well as any other law that may apply.

VIAJES MUNDIPLUS SL reserves the right to modify any type of information that may appear on the website, without any obligation to notify or inform users of said obligations, being understood as sufficient with the publication on the provider's website.

3. Responsibility

VIAJES MUNDIPLUS SL disclaims any liability arising from the information published on its website, provided that this information has been manipulated or introduced by a third party outside it.

The provider's website may use cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the proper functioning and visualization of the site. The cookies used on the website are, in any case, temporary in nature with the sole purpose of making their subsequent transmission more efficient and disappear when the user's session ends. Under no circumstances will cookies be used to collect personal information.

From the client's website it is possible to be redirected to third-party websites. Since the VIAJES MUNDIPLUS SL cannot always control the contents introduced by third parties on its websites, it does not assume any responsibility for such content. In any case, the provider states that it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the redirection to said website, informing the Competent authorities the content in question.

VIAJES MUNDIPLUS SL is not responsible for the information and content stored, by way of example but not limitation, in forums, chats, blog generators, comments, social networks or any other means that allows third parties to publish content independently on the page provider's website However and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, the provider is made available to all users, authorities and security forces, and actively collaborating in the withdrawal or, where appropriate, blocking of all those contents that could affect or contravene the legislation national, or international, third party rights or moral and public order. If the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.

This website has been reviewed and tested to work properly. In principle, 365 days of the year, 24 hours per day, can be guaranteed to work correctly. However, the provider does not rule out the possibility of certain programming errors, or that occur causes of force majeure, natural disasters, strikes, or similar circumstances that make it impossible to access the website.

4. Protection and use of personal data

VIAJES MUNDIPLUS SL is deeply committed to compliance with Spanish regulations for the protection of personal data, and guarantees full compliance with the obligations provided, as well as the implementation of security measures provided in art. 9 of Law 15/1999, on the Protection of Personal Data (LOPD) and in the LOPD Development Regulation. The personal data file is duly registered with the General Registry of Data Protection with Registration Code 2122620293.

VIAJES MUNDIPLUS SL makes available to users the Privacy Policy of the entity informing users about the following aspects:

  • Data of the person in charge of the treatment.
  • Data processed
  • File in which are stored.
  • Purpose of the treatment.
  • Mandatory or not to facilitate them, as well as the consequences in case of not facilitating them.
  • On the rights that assist all users and the procedure to exercise them.
  • Intellectual and industrial property.

4.1.- Responsible for the treatment

VIAJES MUNDIPLUS, SL with registered office at Calle Juan Duque 42, 3ºB Esc Drcha (Madrid) and CIF: B-86520665 is responsible for the processing of the personal information that it makes of its clients. The contact e-mail of the Data Protection Delegate is info@mundiplus.com

4.2- Origin of personal data

The personal data that VIAJES MUNDIPLUS SL processes are provided by the interested party and / or a third party, member of the group, who makes the reservation by filling out any of our reservation forms.

The mandatory information requested in our reservation form to manage your trip are:

- Identification data / Contact telephone number / Postal address and e-mail.

On the other hand through Contact Form or from the email addresses enabled by VIAJES MUNDIPLUS SL, only the Name of the interested party and his email address will be collected.

The provision of any personal data through the different forms and email addresses of this website implies accepting and consenting to their treatment in the terms indicated in this privacy policy. In our contact forms and / or reservations YOU WILL BE ASKED FOR EXPRESS, FREE, INFORMED AND UNEQUICIOUS CONSENT FOR THE USE OF YOUR PERSONAL DATA TO BE TREATED BY VIAJES MUNDIPLUS SL in accordance with the European GDPR Data Protection Regulation 2016/679.

4.3.- Purposes of the processing of personal data

The main reason we collect your personal information is because it is necessary to manage your travel request and, once your request is confirmed, maintain the contractual relationship and the post-sale communication deemed necessary.

In this sense, for the management of the purposes inherent in the development and fulfillment of the object of the contract, it may be necessary and mandatory for the provision of the service, that your data must be communicated to the different providers, such as accommodation, insurers and others service providers, who will be obliged to use the data, solely and exclusively, to comply with the object of the contract.

4.4.- Recipients of personal data.

VIAJES MUNDIPLUS SL assumes responsibility for the personal information you provide us, and we ask those collaborating suppliers with whom we share your personal information that apply the same degree of protection of the information as we do.

Likewise, your personal information will be available to the Public Administrations, Judges and Courts, for the attention of the possible responsibilities born of the treatment.

4.5.- Term of conservation of your personal data

The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with legal obligations.

4.6.- Rights over your personal data

You have the right to obtain access to your personal information, limitation of processing, as well as to request the rectification of inaccurate data or, where appropriate, request the deletion by sending e-mail to info@mundiplus.com

You will also have the right to withdraw the consent given at any time. Withdrawal of consent will not affect the legality of the treatment carried out before the withdrawal of said consent.

You can file a complaint with the Spanish Agency for Data Protection, especially when you are not satisfied with the response to the exercise of your rights, for more details you can check the website www.agpd.es.

4.7.- Minors.

Children under 18 must not send any personal information without the consent of their parent or guardian. VIAJES MUNDIPLUS SL. is not responsible for any personal information sent by those under 18 without the appropriate authorization.

5. Transaction security and security measures

In accordance with our guarantee of security and confidentiality, we are especially interested in offering you the highest level of security and protecting the confidentiality of the personal information you provide. Therefore, commercial transactions are performed in a secure server environment under SSL (Secure Socket Layer) protocol which guarantees the secrecy in communication through a dialogue with encryption keys.

The server where the web page www.mundiplus.com is hosted is certified, so that your browser can confirm the identity of MUNDIPLUS TRAVEL before any transmission is sent. This certificate guarantees the identity of the destination computer to which your data is being sent. You can recognize that SSL security is operational by the appearance of a lock icon on the bottom edge of most browsers. Clicking on this icon will display the certificate associated with the security connection. Notwithstanding the foregoing, the user must be aware that internet security measures are not impregnable.

6. Intellectual and industrial property rights

The website www.mundiplus.com, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and / or graphics are property of the provider or, where appropriate, have license or express authorization by the authors. All the contents of the website are duly protected by the intellectual and industrial property regulations, as well as registered in the corresponding public records.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and marketing, in any case requires prior written authorization by the provider. Any use not previously authorized by VIAJES MUNDIPLUS SL will be considered a serious breach of the intellectual or industrial property rights of the author.

The designs, logos, text and / or graphics outside of VIAJES MUNDIPLUS SL and that may appear on the website belong to their respective owners, being themselves responsible for any possible controversy that may arise regarding them. In any case, VIAJES MUNDIPLUS SL has the express and prior authorization from them.

VIAJES MUNDIPLUS SL expressly authorizes third parties to redirect directly to the specific contents of the website, and must in any case redirect to the provider's main website.

VIAJES MUNDIPLUS SL recognizes in favor of its owners the corresponding industrial and intellectual property rights, not implying its mere mention or appearance on the website the existence of any rights or responsibility of the provider on them, nor support, sponsorship or recommendation for part of it.

To make any kind of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through the following email: info@mundiplus.com.

7 Applicable law and jurisdiction

For the resolution of all disputes or issues related to this website or the activities developed therein, Spanish legislation will be applied, to which the parties expressly submit, being competent to resolve all derived conflicts or related to its use the Courts and Tribunals of Madrid.

Last update:
19 for September, 2019